What happens when you don't submit all the required documents with your request?
Incomplete ACC requests must be denied. The denial letter will include a brief explanation of what was missing.
Why not just hold the request until owners provide any missing documents?
This denial letter policy is necessary so that the management company and your board legally comply with the requirements of your governing documents. In all cases, we cannot "hold" an ACC until additional documentation is sent. We are legally obligated to deny the request.