Customer Care

CMA Customer Care
8:30 AM to 5:00 PM, M-F


Send payments to:
ATTN: Your "Association Name"
P.O. Box 293330
Lewisville, TX 75029-3330
CMA Customer Care

Covenants & Compliance

Calls regarding Violations & Covenant Compliance.
Call the Compliance Coordinator in the Regional or Onsite office for your association.

Closing: (Resale and Refinance Certificates)

Emergency Assistance

Emergency On-Call After Hours:

CMA has an emergency on-call association manager to handle emergency Common Area Maintenance Issues (i.e. gates, pools, irrigation) requiring immediate response after normal hours, including weekends and holidays. Calls regarding payments, violations and other matters should be deferred until the next business day. The Emergency on-call number is 972-824-5159.


Has your mailing address changed?

If you’re a registered user, you can change your mailing address online.  Log-in and change your address on the My Profile page. You can also change your mailing address by sending written notification, either by e-mail or we can send you a form. Send to or CMA Customer Care, 1800 Preston Park Blvd, Suite 101, Plano, Texas 75093.  In your correspondence please indicate the old and new address.

Have a question about HOA living?

Find the answers to many frequently asked questions here.

CMA Management Contact CMA
We're Here To Serve YOU!

CMA’s spacious new Mid Cities Region office in Bedford.

Office Locations

CMA Corporate Office

1800 Preston Park Blvd. Suite 101
Plano, TX 75093
Ph. 972-943-2800 or 817- 310-6900
Fax: 214-778-0500

Map to Location

Allen Region Office

1301 Central Expressway South, Suite 125
Allen, TX 75013
Ph. 972-943- 2870
Fax: 214-778-0570

Map to Location

Mid Cities Regional Office

Central Park Tower
2350 Airport Freeway Suite 310
Bedford, Texas 76022
Ph. 817-310-6900
Fax: 817-310-6950

Plano Regional Office

1800 Preston Park Blvd, Suite 240
Plano, TX 75093
Ph: 972-943- 2850
Fax: 214-778-0550

Map to Location


How May We Be of Service?
Complete the brief form below, and a qualified Customer Care representative will contact you within one business day.

All fields with an asterisk* are required.
*Association Name: 
*Email Address: 
This is not an Architectural change form. If you are asking about changes/modifications to your home, please submit an ACC Request.
*How May We Be Of Service? 
©, All Rights Reserved.

This site provided by RTI/Community Management Associates, Inc.. Powered by CINCSystems.  All rights reserved, Copyright© 2018
Privacy Policy | Terms of Services | Rules and Regulations