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Quick FAQ'sphoto
When are the assessment fees due?
The assessment fees are due annually on January 1.
Where do I call after hours for an emergency?
CMA has an emergency on-call association manager to handle emergency Common Area Maintenance Issues(i.e. gates, pools, irrigation) requiring immediate response after normal hours, including weekends and holidays. Calls regarding payments, violations and other matters should be deferred until the next business day. The Emergency on-call number is 972-824-5159.
What are the CC&R'S?
The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation.
How do I make my assessment payment online?
To make your payments online, please login to your homeowner account. (if you have not logged on before, please click on the "Register" button and follow the instructions to obtain a username and password). Once you have registered online, please select the Pay Assessmentsbutton.
How do I contact you if I have questions?
If you have questions or comments about this website or to one of the committees, please click on the Contact CMA link and fill out the form. Be sure to be specific in your inquiry so that we may better assist you.
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What's Happening

Annual Meeting April 6

FINAL REMINDER: The deadline to submit Proxy/Ballots to win one of the gift cards is quickly approaching.  Submit before April 4th at 4pm!

The Willow Crest Homeowners Association Annual Meeting will be held on Thursday, April 6, 2017.  The purpose of this meeting will be to elect three (3) candidates to the Board of Directors.  One position will be filled by candidates from the Estates at Willow Crest and two positions will be filled from The Enclaves at Willow Crest.  The meeting will also serve to present management reports and conduct the business of the Association.  Joe Zhou is a candidate from the Estates that has asked to be nominated from the floor at the meeting since no candidates previously submitted applications.

Please complete the Proxy/ Absentee Ballot in order to establish quorum, assign your vote to another Member, or if you want to cast your vote for Directors.  All Proxy/ Absentee Ballots received prior to the April 4th deadline will be added to a drawing to receive $50 Visa gift cards.

You will also have the opportunity to pick up your new pool cards at this meeting.  Please log in and download the information sheet and waiver form.  Please bring a COMPLETED pool waiver form to the meeting to pick up your pool card if you have not already sent one in.  Please note the original flyer contained an error.  Pick up of pool cards will not begin until 6:45pm. 

NOT COMPLETING YOUR POOL WAIVER IN ADVANCE WILL RESULT IN A DELAY OF PROCESSING!!!  YOU ARE STRONGLY ENCOURAGED TO HAVE YOUR POOL WAIVER FORM IN BY 4/4/17 AT 4:00PM TO THE CMA OFFICE.  WAIVERS RECEIVED AFTER THIS TIME WILL RESULT IN POOL CARDS BEING MAILED TO THE HOMEOWNER.

Opening date of the pool has not been determined yet.  It will be discussed at the annual meeting.

Please plan to join us at the following location and time:

                                           DATE:                  Thursday, April 6, 2017
                                           TIME:                   7:00 pm
                                           LOCATION:         Riddle Elementary School
                                                                        8201 Robinson Rd, Plano, TX 75024

CHECK IN PROCEDURE: Due to the amount of activity anticipated at this meeting with pool card distribution, check-in will be a bit different than at previous meetings.  Check-in will be from 6:45 pm to 7:00 pm.   Stations will be divided up by last names “A – L” and “M – Z.”

Step 1:  Please proceed to the “Name Card Table” to show your ID to one of the attendants.  Please remember to bring adequate identification, such as a driver's license.   If you have previously turned in a pool waiver form, then your new pool card will be attached to your name card.  Once you receive your name card, you may move on to the next station.

Step 2:  At the next table, please sign in the official meeting attendance sheet by last name.  Once you have signed in, you may take one (1) meeting packet per address.

Step 3:  After signing in and if you have a completed pool waiver in hand when you arrive to the meeting, please proceed to the “Pool Card Table” to pick up your new pool card.  If you complete the pool waiver during the meeting, please drop the form at the Pool Card Table when you leave, and your new pool card will be mailed to you in 5-7 business days. 

NO POOL CARDS MAY BE PICKED UP DURING THE MEETING.  ONCE THE MEETING IS CALLED TO ORDER, ONLY THE SIGN IN TABLE WILL REMAIN OPEN. 

Thank you in advance for your patience during this process.

For any questions or concerns, please contact Customer Care at 972-943-2828.

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